We use a combination of shipping methods.
All purchases (within Australia) and over $100 will incur a $10 shipping fee, under $100 will incur a $20 shipping fee, we reserve the right to charge additional shipping fees for large and commercial orders. Express delivery will incur additional charges, depending on the total weight of the order. Please call for a quote if you require express shipping.
For International Deliveries, please contact us directly and we will quote you a freight price.
All orders will be processed within 5 business days. An email will be sent to you once the product has been shipped. The order should take between 5 – 10 working days in total to get to you. International Customers – please allow up to 3 weeks for delivery.
Please note that during November and December there may be a slight delay in delivery due to the peak Christmas period. To ensure any products you wish to purchase for gifts are done as early as possible to ensure a timely arrival.
Special Request Items – We can order in your special request items. We will let you know an approximate shipping date.
Incorrectly addressed purchases – Incorrectly addressed orders will be returned to our warehouse, upon which we will re-confirm your address details. In the case of providing us with an incorrect address, an additional delivery charge will be billed so it is important that the shipping address provided is correct.